. >>> some people in new york city took up shovels and tools to help victims of super storm sandy. the volunteers got on buses at city hall and went to some of the hardest hit areas like staten island. they are sorting goods, checking on residents, delivering supplies. there are 36 diaster recovery centers in new york city with more to come. >>> while things are improving nearly two weeks after the storm, there are plenty of people who still do not have power. fox's peter doocey has more on why some are running out of patience. >> reporter: almost two weeks after super storm sandy passed through, some people are still without company. the largest company on long island, lipa now being blamed for poor preparation. >> i don't believe what they did was adequate. i don't believe it was right. part of it is the system design and part of it is just their performance and the fact that these utilities are a monopoly. >> reporter: government-owned lipa asked other utility companies for 700 workers to help them restore power but they ended needing 10,000. the companies that lipo contracted t